Frequently asked questions

Projects are quoted fixed-scope and fixed-price after a free discovery call, so you approve a number before anything starts. Ongoing marketing and support work runs as a monthly retainer with a defined deliverable list. AI agent engagements additionally carry a written monthly running-cost ceiling for model and infrastructure spend, so the operating cost can never quietly overtake the return. Tell us your budget range on the call and we will tell you honestly what is achievable inside it — including when the answer is 'not yet'.

A marketing website typically goes live in 4–6 weeks. A production AI agent covering one workflow usually takes 6–10 weeks including the evaluation suite and monitoring. A web or mobile application depends on scope, but you get a working staging URL inside the first two-week sprint and a new build every sprint after that, so progress is visible from week one rather than at the end. SEO and paid campaigns start producing tracked leads in the first month, with compounding organic results typically from months three to six.

Four stages. We audit your workflows and pick the one where automation pays back fastest. We define done — success metric, accuracy threshold, human-escalation path and monthly cost ceiling, in writing. We build against an evaluation set drawn from your own historical cases rather than synthetic examples. Then we ship to production with monitoring for task success rate, escalation rate and cost per task, and tune against real traffic. This sequence exists specifically because Gartner attributes most agentic AI cancellations to unclear business value, weak risk controls and escalating cost — all decided before any code is written.

We work with founders, marketing heads and operations leads across SaaS, professional services, healthcare, education, real estate, manufacturing, logistics and ecommerce, serving clients in India, the US, the UK, the UAE, Singapore and Australia. What matters more than your industry is whether the problem is a fit: a repetitive high-volume workflow worth automating, a search category with real commercial-intent demand, or a product that needs building properly. If it is not a fit, we will say so on the first call.

Because Google increasingly answers the query on the results page. AI Overviews and similar AI answers now appear on a large share of searches, and click-through studies through 2025 and 2026 report steep organic CTR declines on those queries even for pages holding position one — while brands cited inside the AI answer capture significantly more clicks. The fix is not chasing positions harder. It is structuring your content and schema so AI systems cite you, owning the bottom-of-funnel queries that still send clicks, and covering the remaining gap with paid search.

Yes, completely, from day one. Repositories, domains, hosting, ad accounts, analytics properties and any trained assets are created in your name and under your billing, not ours. You get documentation and a recorded handover walkthrough as part of delivery rather than as a paid extra. We would rather you stay because the work is good than because leaving is painful.

Usually yes. Most engagements start with an audit of what already exists, and rebuilding is genuinely a last resort — it is slower, more expensive and throws away the SEO history you have accumulated. We will tell you plainly whether your current stack can be improved or whether it is holding you back, and back that with specifics from the audit rather than a sales pitch.

Yes. Skynite is now Mona Technologies — the same team and the same commitment to quality, under a new name that reflects an expanded vision covering AI agents alongside marketing and product development. Existing contracts, points of contact and support arrangements carry over unchanged. If you worked with us as Skynite, nothing about how we work with you has changed.